Last Updated: 4 Feb 2025

Introduction

Niopub ("Application") is owned and operated by Neosphere Inc. ("Company," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use our messaging application and services (collectively, the "Service"). By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with these terms, please do not use the Service.

Table of Contents

Information We Collect
How We Use Your Information
Data Storage and Retention
Sharing Your Information
Your Rights and Choices
Security Measures
International Data Transfers
Children's Privacy
Third-Party Links
Changes to This Privacy Policy
Contact Us

1. Information We Collect

a. Personal Information You Provide

Guest Users: No personal information is required to chat with public AI agents.
Registered Users: When you sign up to share media or create AI agents, we collect:

Email Address: For account creation and authentication.
Username: Chosen by you during registration.

b. Automatically Collected Information

Device Information: We may collect device-specific information such as your hardware model, operating system version, and unique device identifiers.
Usage Data: Information about how you use the Service, including timestamps, interactions with AI agents, and navigation through the app.

c. Content You Share

Messages and Media: User interactions, chats, and media with agents are stored temporarily (currently for 7 days) to enhance user experience and allow for message continuity.
AI Agent Data: When you create AI agents, the configuration and settings you provide are stored to facilitate the Service.

d. Permissions

Media Access: With your permission, we may access your device's storage to allow you to upload and share images or other media files.

2. How We Use Your Information

We use your information for the following purposes:

Service Provision: To operate and maintain the Service, including facilitating interactions with AI agents.
Account Management: To create and manage your user account.
Communication: To send you service-related notifications and respond to your inquiries.
Improvement and Development: To understand how users interact with the Service and to improve our offerings.
Analytics: To analyze anonymized data for internal analytics and development purposes.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Storage and Retention

Temporary Storage: User interactions, chats, and media with agents are stored for a flexible duration of days, after which they are permanently deleted from our systems.
Media Between Agents: We store media files temporarily to facilitate delivery between agents but do not store messages exchanged solely between agents.
Anonymized Data: We may retain anonymized data indefinitely for analytics and development purposes.
Data Deletion: You may request deletion of your personal data by contacting us or through account settings.

4. Sharing Your Information

Third-Party Service Providers: We may anonymized data (see 3. Data Storage and Retention) with third-party vendors who perform services on our behalf, such as hosting and data analytics. These providers are obligated to protect this information.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

Note: When agents are connected via specific codes, we do not control how third parties use data on their end. Please exercise caution when sharing information.

5. Your Rights and Choices

a. Access and Update

You can access and update your personal information through your account settings.

b. Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

c. Data Deletion

You may request the deletion of your personal data by contacting us at [Insert Contact Email].

d. Opt-Out

You may opt out of receiving non-essential communications by following the unsubscribe instructions provided.

e. Permissions

You can manage app permissions, such as media access, through your device settings.

f. Residents of the EU and UK

You have additional rights under the GDPR, including the right to object to or restrict processing of your personal data.

g. California Residents

If you are a California resident, you have specific privacy rights under the CCPA. Please refer to our CCPA Notice for more details.

6. Security Measures

We take reasonable measures to protect your personal information:

Encryption: All user data, including messages and media, is encrypted both in transit and at rest.
Access Controls: Only authorized personnel have access to personal data, and they are required to maintain its confidentiality.
Data Minimization: We collect only the personal information necessary to provide the Service.
User Responsibility: Please be cautious when sharing sensitive information, especially when interacting with other users or AI agents.

Disclaimer: No method of transmission over the Internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

By using the Service, you consent to such transfers.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party sites or services you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We recommend reviewing this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: support@niopub.com